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Intelemark

Sales insourcing · U.S. inside-sales experts

Sales Insourcing

Your own inside sales team, built and run by us.

We recruit, hire, onboard, coach and manage your in-house agents, and provide the telephony, call recording and daily reporting behind them.

Discuss your campaign

Built around your sales team

  • Vetted like our own agents
  • Your team, your goals
  • Tracked every day
  • 20+ years in B2B sales
Prefer to talk?(602) 943-7111

Talk to a B2B sales specialist

Tell us about your goals. We’ll help you plan the right campaign.

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U.S.-based callers · 20+ years in B2B sales

Inside-sales coach training a representative at a modern workstation
20+years putting U.S.-based B2B callers in front of decision-makers

About this service

Sales Insourcing

Do What You Do Best and Leave Inside Sales Management to Us

Should you develop your own inside sales team or hire an outsourced lead generation firm? It might feel like a challenging dilemma, but it doesn’t have to be. Simply determine where your internal efforts and resources are best spent and outsource the rest.

Read more

Intelemanage combines the best aspects of in-house lead generation with the mission-critical capabilities not present in most companies contemplating the insource vs. outsource decision. Intelemark’s sales management experts will help manage recruiting, interviewing, hiring, onboarding, coaching and managing of your inside sales agents. Intelemanage will also provide the cloud-based telephony that allows for call recording and daily reporting. The result is a qualified team of high-performing inside salespeople who understand your solution, your sales process, and have the capability to close sales.

We manage your inside sales team while you keep running your business. It’s a foolproof, cost-efficient way to increase sales and generate revenue.

Here’s how Intelemanage works

  • Intelemark builds your inside sales team. From screening resumes to conducting initial interviews, we have a proven system that helps us identify the right candidates. We vet their skills by putting them through the same rigorous process we use for our own agents which includes skills assessments, writing tests and auditions. This process allows us to send you only the most qualified candidates so you can gauge their fit with the culture at your company.
  • You collaborate on goals and processes. This is your in-house sales team. That’s whyIntelemark collaborates with you around performance goals and sales processes. Just as we do for our outsourced clients, we will design and customize every campaign you want to run. You remain involved so that the training and sales management we provide always aligns with your objectives.
  • Intelemark manages agents and tracks performance. As soon as new agents get started, we monitor and evaluate their performance every day. We also provide reporting and data monitoring, so you have maximum visibility.
  • You now have the opportunity to focus on your business. No lost productivity. No time wasted on ineffective hiring and training. With Intelemanage, we manage the performance of your inside sales team (our core competency) so that you can focus on your core competencies.

Sales Insourcing

More about Sales Insourcing

For organizations that are hesitant to outsource their internal sales operations, Intelemanage presents a sales management solution that harmoniously combines the best of both realms. Intelemanage seamlessly fuses the perks of an in-house sales team with the wealth of benefits derived from years of expertise in outsourced lead generation and business development through B2B telemarketing. Consequently, this amalgamation empowers you to escalate sales activities, broaden your market footprint, and cultivate exponential growth in your business, sales pipeline, and revenue.

Make sales insourcing work for your organization. Contact Intelemark today to learn more about our sales management solutions!

Confidence in every conversation

Committed to quality.
Built on trust.

We recruit, interview, hire, onboard, coach and manage your in-house agents, and provide cloud telephony with call recording and daily reporting.

Experienced people, representing your brand

U.S.-based callers learn your offer, your buyers and your qualification criteria before making the first call.

Awards & recognition

A commitment to service quality, customer experience and accountable campaign delivery.

Compliance & quality standards

Processes focused on data protection, quality assurance and the responsible handling of your customer relationships.

Certifications, awards & associations

  • PCI DSS Compliant badge
  • HIPAA Compliant badge
  • AICPA SOC for Service Organizations badge
  • CCAP Serving the World logo
  • ICMI Global Contact Center Awards logo
  • Global Recognition Awards badge
  • Stevie Awards for Sales & Customer Service badge
  • Globee Awards Winner, Customer Excellence badge
  • Forrester Customer-Obsessed Enterprise 2025 Awards badge
  • International Customer Experience Awards 2025 (ICXA) logo
  • COPC logo
  • IT & Business Process Association Philippines (IBPAP) logo
  • IAOP 2025 Global Outsourcing 100 badge
  • ISO 9001:2015 Certified Company badge
  • ISO 27001 Information Security Management Certified badge
  • Direct Selling Association logo
  • ITIL Foundation badge
  • Google Partner badge
  • Philippines Australia Business Council (PABC) logo
  • Auscontact Association logo

Experience that shows

Why businesses choose Intelemark

Explore client results
New equipment revenue in 90 days
$11M
Medical equipment manufacturer
Increase in qualified leads
400%
Teligistics campaign
Incremental sales
60%
HealthEquity campaign
Years building B2B pipelines
20+
Experience across complex B2B markets
Data-vetting accuracy
97%
Sales intelligence and list preparation
Clients satisfied and would refer
98%
Long-term client relationships

Build a stronger pipeline.

Start with a conversation about your buyers and goals.

Plan your campaign

Where in-house sales teams break down

The gaps that sink in-house teams.

  • 01

    Hiring the wrong people

    A good resume doesn't make a good inside rep. Bad hires cost months and money.

    • Resumes screened, first interviews done
    • Skills assessments, writing tests, auditions
    • Only the strongest candidates sent to you
  • 02

    A slow, costly ramp

    New reps take too long to get productive, and nobody has time to train them.

    • Onboarding built on our own process
    • Campaigns designed and customized with you
    • Training aligned to your objectives
  • 03

    No one to manage them

    Inside sales needs daily coaching and accountability. Most companies have no one with that background.

    • Performance monitored every day
    • Ongoing coaching and management
    • You stay involved in goals
  • 04

    No phone system or reporting

    Without recording and reporting, you can't see what your reps are doing or fix it.

    • Cloud-based telephony provided
    • Call recording for coaching
    • Daily reporting for full visibility
  • 05

    Unsure whether inside sales will work

    Hiring a team before proving the model is a big bet.

    • Prove the model with our team first
    • Then build your own on it
    • Health Equity did exactly that
  • 06

    Stuck between insource and outsource

    Build it yourself or hand it off? You may not have to choose.

    • Your team, our management
    • Your culture, our process
    • Help wherever your gaps are

What Sales Insourcing delivers

800appointments in one year for Health Equity, converted into closed sales, before the client hired eight reps and modeled its new team on our program.

  • Recruited and onboarded agents
  • Ongoing coaching and management
  • Telephony, recording and reporting
Three businesswomen sharing a discussion around a table

How a Sales Insourcing engagement works

A test campaign first, so you see your real run rate before you scale.

  1. 1DiscoveryWeek 1We learn your offer, brand, buyers and market before the first call.
  2. 2Your criteriaWeek 1You define what qualified means. No one-size-fits-all script.
  3. 3Data & messagingWeek 2We clean your list or build one, and write talking points that protect your brand.
  4. 4Test campaign live≈ Day 14At least two dedicated callers establish your real run rate.
  5. 5Report & scaleThenDaily reporting and call recordings. We add callers once the numbers work.

Sales Insourcing built around your buyers

Teams hesitant to outsource, teams that have proven the model and want it in-house, and organizations without inside-sales leadership.

  • Benefits & financial servicesIn-house teams reaching brokers, HR and plan decision-makers.
  • Healthcare companiesInside reps who can hold a conversation with hospital buyers.
  • Technology companiesSDR teams hired, trained and managed to a proven process.
  • ManufacturersInside sales built to support field reps and distributors.
  • Consulting & services firmsA dedicated team so partners stop prospecting and start billing.

Included with every campaign

At least two dedicated callers, paid for their time, not per meeting.

  • Dedicated account manager

    One accountable owner for your campaign, start to finish.

  • Data manager

    We clean your list or build a fresh one before the first call.

  • Call notes & recordings

    Hear exactly how we represent your brand on every call.

  • Daily reporting

    Activity, conversations and meetings, reported from day one.

Industries

Callers who already speak your buyers’ language.

We assign a manager and calling team with experience in your industry, so from day one we hit the ground running.

Good questions. Clear answers.

Before we
make the first call.

What to know about sales insourcing, from qualification to campaign launch.

Still have a question?

Talk it through with a B2B sales specialist.

(602) 943-7111

Yours. This is your in-house team. We screen resumes, run first interviews and vet skills, then send you the strongest candidates so you can judge their fit with your culture.

What clients say

An extension of their sales team.

Sales and marketing leaders on what it is like to work with our callers.

15+

appointments a week, more than their in-house reps

“Intelemark was consistently setting 15+ appointments per week for us, which by the way, is more than our most experienced in-house sales reps would be able to accomplish! And these meetings led to opportunities and closed revenue.”
Ann R.Director, Commercial Marketing, Global Training Company
  • Simply put, Intelemark has delivered for us. More appointments and more well-qualified leads. We tried other agencies – Intelemark outperformed all of them.
    Chief Marketing OfficerIndustry leader in display and video conferencing solutions
  • Before the first call was made, they made sure they understood our products inside and out so the call agents could speak knowledgeably about our products to prospects.
    Jill R.Senior Account Executive, Bespoke Software
  • Their proven ability to work with customized scripts, ask the right questions and provide meaningful feedback on call campaigns has resulted in many great opportunities.
    EugeneVP of Sales, Medical Bill Review Services
  • I can't thank you enough for this quick turn-around. Honestly your team was incredible. There is no doubt I will be utilizing you for this time and time again. Your team and the expertise and professionalism were very refreshing.
    GregDirector, Customer Insights, Fortune 100 Global Healthcare Company

Tell us about your pipeline goals. We’ll show you how Sales Insourcing gets you there.